
호텔식음료서비스실무-고객응대
Quiz
•
Other
•
9th - 12th Grade
•
Practice Problem
•
Hard
Jenny Lim
FREE Resource
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11 questions
Show all answers
1.
FILL IN THE BLANK QUESTION
1 min • 1 pt
고객은 O이다.
2.
FILL IN THE BLANK QUESTION
1 min • 1 pt
가장 무서운 고객은 OO오지 않는 고객이다.
3.
FILL IN THE BLANK QUESTION
1 min • 1 pt
20%의 OO 고객이 80%의 매출을 올려준다.
4.
FILL IN THE BLANK QUESTION
1 min • 1 pt
고객은 OO을 올려주는 사람이다.
5.
FILL IN THE BLANK QUESTION
1 min • 1 pt
고객이 O이 되면 회사는 망한다.
6.
FILL IN THE BLANK QUESTION
1 min • 1 pt
고객은 쉽게 O한다.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
서비스인이 갖추어야 할 마음가짐으로 옳지 않은 것은?
확고한 직업의식을 가져야 한다.
항상 직원의 입장에서 생각하여야 한다.
긍정적인 사고를 가져야 한다.
끈기를 가지고 자신감을 가져야 한다.
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