Medical Reception

Strong perfume should not be worn at work as it could trigger some patients' allergies

• True

• False

Your demeanor reflects on the entire office.

• True

• False

When opening the office, it is important to arrive ___________.

• 30 minutes before office hours

• The same time as the first appointment is scheduled

• 1 hour before office hours

• Anytime as the doctor doesn't need assistance.

A messy reception area reflects poorly on the medical office

• True

• False

Collating is filing all information and test results for a patient into that patient's medical record, and then sorting and organizing charts in the order in which the patients will be seen.

• True

• False

Patients take precedence over other visitors to the office.

• True

• False

Everyone is in the office is responsible to be knowledgeable about HIPAA rules.

• True

• False

Medical identity theft is using this information to obtain medical goods and services

• True

• False

Authorizes the insurance company to send payments directly to the physician

• Assignment of Benefits Form

• Copayment

• Encounter Form

A designated amount that some medical insurance plans require patients to pay for medical services

• Assignment of Benefits Form

• Copayment

• Encounter Form