SPP Platforms and Processes for Emergency Communication

Which SPP Communication Platform allows RTBM, WEIS, and/or the West RC to send texts, emails, and automated phone calls to TOPs, BAs, GOPs, and MPs?

• R-Comm

• xMatters

• Satellite Phone

• Market User Interface

Which SPP Communication Platform allows the SPP RC to send messages to all RCs?

• R-Comm

• xMatters

• RCIS

• Market User Interface

Which SPP Communication Platform does the SPP Shift Supervisor use to post information to the public?

• OASIS

• xMatters

• RCIS

• Market User Interface

Which SPP Communication Platform is used as an alternative communications means?

• OASIS

• xMatters

• RCIS

• Satellite Phone

Which SPP Communication Platform allows the SPP RC or BC communicate with TOPs and BAs?

• R-Comm

• xMatters

• RCIS

• Satellite Phone

Which Operating Status Level?

Customer outages greater than exception report criteria and customer restoration times expected greater than 24 hours; System emergency in progress (Specify – capacity, etc.)

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Which Operating Status Level?

Anomalies may have occurred affecting electrical system operations; Unusual or unexpected system conditions; Severe weather impacts on electrical system operations

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Which Operating Status Level?

Operating criteria are met; System is secure

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Which Operating Status Level?

Anomalies probably have occurred in electrical system affecting electrical system operations; Customer interruptions greater than exception report criteria; Voltage reduction or load shedding

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What communication platform used in the Western Interconnect interfaces with SPP's R-Comm tool?

• Grid Messaging System (GMS)

• Request Management System (RMS)

• Control Room Operations Window (CROW)

• Application Programmable Interface (API)