OM Ch1

OM Ch1

Professional Development

10 Qs

quiz-placeholder

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OM Ch1

OM Ch1

Assessment

Quiz

Business

Professional Development

Hard

Created by

Lung-Sheng Chen

Used 1+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Effectiveness refers to:
Doing things right
Doing the right things
Operating at the lowest cost
All of the above

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which is more important, efficiency or effectiveness?
Efficiency
Effectiveness
Both are equally important

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which one is NOT a characteristic of services?
The product is intangible
The product can be stored
It needs to be close to the market
Quality is difficult to measure

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

The three core functions of an organization do NOT include
Marketing
Production
Finance
All of the above are core functions

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Why study operations management?
It is one of the traditional areas of management
Understand the process of producing products and services
Understand the tasks of operations management personnel
All of the above

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which of the following does NOT belong to process variability
Structural variations in demand
Diversity in products and services
Climate change
Random variations

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Precisely, an internal customer refers to?
Customers inside the company
departments in downstream processes
Customer representatives stationed inside the company
All of the above

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