Chapter 1 - Glossary

Telephone 'bridges' that allow two or more callers from any location to share the same call

A complex system of shared values and customs

A Web site with journal entries, usually written by one person, with others leaving comments

An office that requires only a mobile phone and a wireless computer

The medium (such as a computer, telephone, e-mail, letter, memo) through which a message is transmitted

Tools that make it possible for individuals to work together without being physically together; examples include blogs, wikis, and other Web 2.0 tools

The transmission of information and meaning from one person or group to another

Reading, listening, nonverbal, speaking, and writing skills

A cultural dimension that refers to how people in a culture communicate and use words

A cultural dimension that refers to the stimuli, environment, or ambience surrounding an event