Post Test English Reg 3

What do you say when you want to ask someone for something ?
Apa yang Anda katakan ketika Anda ingin bertanya sesuatu kepada seseorang ?

• excuse me

• sorry

• thankyou

• hei

When we encounter passengers complaining, what sentence should we say to passengers?
Ketika menemui penumpang mengeluh, apa kalimat yang kita ucapkan pada penumpang ?

• I'm apologize for the inconvinience, sir

• Thankyou, sir

• My pleasure, sir

• Don't mind it, sir

What do we say when we want to greet passengers at night ?
Apa yang kita ucapkan ketika ingin memberi salam pada penumpang dimalam hari ?

• Good evening, sir

• Good night, sir

• Good afternoon, sir

• Good morning, sir

How do we respond to passengers who say thankyou ?
Bagaimana kita merespon penumpang yang mengucapkan terimakasih?

• My pleasure

• Don't mind it

• Ok

• I'm sorry to hear that

Which sentence is the most appropiate for us to say when we want to offer help to passengers ?

Kalimat mana yang paling tepat kita ucapkan saat ingin menawarkan bantuan pada penumpang ?

• May I help you, sir ?

• You seem like need my help?

• Hei, I can help you

• Do you want me to help you ?

Which is the most appropiate sentence to say when we want to prohibit passengers to not eating on paid areas ?
Kalimat mana yang paling tepat untuk dikatakan ketika kita ingin melarang penumpang yang makan di area berbayar ?

• Excuse me sir/ma'am. Please , do not eat in paid area!

• It is forbidden to eat here, sir!

• Hei, don't eat in paid area!

• Excuse me, sir/ma'am. You should eat in other area.

Which of the following expressions ask for direction?
Manakah dari uangan berikut yang menanyakan arah ?

• Could you please show me your map ?

• Could you tell me the owner of the bank ?

• Could you tell me the way to the train station ?

• Do you know where I am ?

Arti dari " On the right side of..." ialah ....

• Disisi kanan

• Belok kanan

• Disisi kiri

• Belok kiri

Arti dari "go straight ahead" adalah ...

• lurus kedepan

• belok kiri

• pergi naik ke atas

• menyebrang

Passenger : Thanks for help!
Staff : .........................
Kalimat yang tepat untuk mengisi titi-titik diatas adalah ....

• Doesn't matter, sir.

• My pleasure, sir. Have a nice day !

• Don't mind it

• OK, sir