What is the purpose of the Institute of the Motor Industry appeals policy document?
Institute of the Motor Industry Appeals Policy

Quiz
•
Other
•
8th Grade
•
Medium

Vincent Maisey
Used 12+ times
FREE Resource
12 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
To provide guidelines for vehicle maintenance and repair
To set out the process for submitting and handling appeals
To outline the disciplinary actions for malpractice
To describe the qualifications needed to work in the motor industry
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Who should be aware of the contents of the appeals policy according to the document?
Only the staff of the Institute of the Motor Industry
Only the candidates enrolled in IMI services
Both centre staff and their candidates
Only the compliance manager
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What must an individual do first if they wish to appeal a decision taken by the centre?
Contact the Institute of the Motor Industry directly
Go through the centre's appeals process
File a complaint with the local authorities
Seek legal advice
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Whose responsibility is it to ensure that an apprentice is aware of the role of IMI as an EPAO and the full contents of the appeals policy?
The apprentice themselves
The centre's staff
The provider/employer
The compliance manager
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which of the following is NOT listed as a scenario covered by the appeals policy?
Appeals from candidates about an assessment decision
Appeals from centres about a decision to decline a request to take into account RPL
Appeals from members following a decision made under the CPD policy
Appeals from customers regarding product pricing
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What will the IMI do if an appeal is upheld?
Charge an additional fee
Not refund the fee
Refund the fee in full
Increase the administrative costs
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
If an appeal payment is not received within how many working days will the appeal be rejected?
10 working days
15 working days
20 working days
25 working days
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