ICT Communications Lesson 5 - Test Prep

What should you do if you receive an e-mail attachment that you were not expecting?

• Do not open the attachment until you can verify that it was meant for you and is legitimate.

• Delete the e-mail containing the attachment.

• Forward the e-mail to a friend or family member with a request to open and check the attachment for you.

• Open the attachment.

Which of the following is part of the standard TCP/IP set of protocols and is a common way to send and receive messages across the Internet?

• e-mail

• netiquette

• calendar

• PIM

Which term describes an online contacts list that contains the names, phone numbers and e-mail addresses of the people to whom you want to send e-mail messages?

• Address book

• Calendar

• Instant message

• Malware

In which component of an e-mail message should you enter the main topic of your message using brief, descriptive, relevant words?

• body

• subject

• recipient

• attachment

Sarah is viewing her e-mail inbox. There is an unopened e-mail from a person that she does not recognize. There is a small symbol next to it, indicating an attachment has been included. The subject is "Urgent, open now!" What should she do?

• Open the attachment

• Forward the e-mail to a friend or family member with a request to open and check the attachment for you.

• Delete the e-mail containing the attachment.

• Do not open the attachment until she can verify that it was meant for her and is legitimate.

Kristin received an e-mail message from her teacher. She wants to respond to the message and also include a text file of her homework. Which of the following will Kristin perform first?

• forward

• new message

• reply

• attach

Mr. Simmons wants to send a welcome message by e-mail to all of his students' parents. As a computer teacher, he understands the value of digital privacy. What can he use to send the e-mail message without each parent seeing all of the other parent e-mail addresses?

• Bcc

• Cc

• reply to all

• forward

Felix is composing an e-mail to send out to businesses near his school. He is hoping they will agree to become sponsors for the school Robotics team. How should he present the information in a professional manner?

• The e-mail message should be written with a respectful and restrained tone.

• The e-mail message should contain a lot of emoticons.

• The e-mail message should be written using all capital letters.

• The e-mail message should be written in a casual, joking style to convey a feeling of friendliness.

Which example uses the proper format for an e-mail address?

• http://www.charles678.com

• [e-mail]

• Charles678@.com

• www.charles678.com

What is an e-mail attachment?

• A separate file that you can send along with an e-mail message

• The wording that you type in the body of your e-mail when you reply to the original sender

• The wording that you type in the body of an e-mail when you forward a message to another student.

• The text of an e-mail message that you copy into a separate file and save