About shopping…

What technology has changed shopping thanks to bar codes and scanners?

• Self-checkout machines

• No-checkout system

• Cash register

• Online banking

When were self-service machines first introduced?

• 2010s

• 2000s

• 1990s

• 1980s

Why did stores expand self-checkout at supermarkets in the early 2000s?

• To cut costs

• To minimize close interaction with employees

• To increase labor expenses

• To improve customer service

What is a common problem with self-checkout technology according to the text?

• All of the above

• Customers not hearing the beep confirming an item has been scanned properly

• Customers not knowing the difference between apples

• Products having multiple barcodes

What is the innovation mentioned in the text that allows customers to pay without checking out?

• Online banking

• No-checkout system

• Self-checkout machines

• Cash register

What is the name of the technology mentioned that allows customers to pay without checking out?

• Amazon Go

• Amazon Prime

• Amazon Fresh

• Amazon Pantry

Do you think the no-checkout system is cool?

• Yes

• No

• Maybe

• Not sure

Why do retailers rethink self-checkout according to the text?

• It leads to higher merchandise losses

• It is not popular with customers

• It is not efficient

• It is too expensive

What is the main problem with self-checkout technology according to the text?

• Customer errors and intentional shoplifting

• Long waiting times

• Close interaction with employees

• High labor expenses

What kind of technology did people not like at first but now everybody is using?

• Self-checkout machines

• Smartphones

• Bar codes

• Online banking