Maintaining computer systems 1

A properly maintained computer gives higher speeds, may it be via RAM or on the Internet, regardless of hardware set-up and configurations.

• Depends on the hardware
• True
• False
• Not necessarily

The following are purposes of preventive maintenance EXCEPT FOR:

• Minimizing equipment downtime
• Repairing equipment after it breaks down
• Replacing parts before they wear out
• Extending the lifespan of equipment

Before backup, make sure to verify the following with the customer first:

• Date of last backup

• Content of backup

• Data integrity of the backup

• Availability of backup media for data restoration

• False

• True

The following are ways to maintain your computer EXCEPT FOR:

Select one:

• Install all available software without checking for malware
• Ignore regular system maintenance
• Click on suspicious email links
• Never update your operating system

____________________ is the copy of data on a computer or hard drive that is saved to an external media such as a DVD, CD, or flash drive. 

In an organization, it is routinely done—may it be daily, weekly, or on a monthly basis. This is to ensure that the organization’s data are protected and are readily available.

• Reboot
• Delete
• Backup
• Encrypt

Regular cleaning of components makes the computer at risk to overheating.

• True
• Regular cleaning of components reduces the risk of overheating
• Regular cleaning of components has no effect on overheating
• False

___________________ is one of the first steps of troubleshooting. Computer data must first be protected before starting any work on a client or customer’s computer. A technician can be blamed or held liable if data loss occurs because of improper data handling.

• Protecting computer data
• Ignoring computer data protection
• Sharing computer data
• Deleting computer data

All troubleshooting experiences are the same since technicians acquire this skill based on their knowledge of computers.

• False
• Partially true
• True
• Depends on the technician's age

Which of the following are the benefits of conducting maintenance?

Select one:

• Increased risk of equipment failure
• Higher operational costs
• Decreased equipment lifespan
• All of the above

Troubleshooting is not honed over time. Every time an issue is resolved, this should follow guidelines on textbooks and manuals strictly. Through troubleshooting experience, one should know the steps needed to resolve an issue quickly.

• TRUE

• FALSE