11BUS Business Environments

Which of the following makes up the internal environment?

• Owners/managers, Employees, Organisational structure & Organisational culture

• Customers, Competitors, Suppliers & Interest Groups

• Socio-Cultural, Technological, Economic, Environmental, Political, Legal, Ethical

• Operations, Finance, Marketing, Human Resources

Which of the following makes up the external operating environment (micro)?

• Owners/managers, Employees, Organisational structure & Organisational culture

• Customers, Competitors, Suppliers & Interest Groups

• Socio-Cultural, Technological, Economic, Environmental, Political, Legal, Ethical

• Operations, Finance, Marketing, Human Resources

Which of the following makes up the external environment (macro)?

• Owners/managers, Employees, Organisational structure & Organisational culture

• Customers, Competitors, Suppliers & Interest Groups

• Socio-Cultural, Technological, Economic, Environmental, Political, Legal, Ethical

• Operations, Finance, Marketing, Human Resources

Which environment is the easiest to influence, monitor and control?

• Internal Environment

• External Operating (Micro) Environment

• External (Macro) Environment

• Environments can't be influenced

What part of the internal environment have the most control?

• Owners/Managers

• Employees

• Organisational structure

• Organisational culture

Which part of the internal environment are the most important asset?

• Owners/Managers

• Employees

• Organisational structure

• Organisational culture

Which part of the internal environment organises the people within the business into roles and responsibilities?

• Owners/Managers

• Employees

• Organisational structure

• Organisational culture

Which part of the internal environment refers to the shared values, beliefs, expectations, attitudes and behaviours of the people in a business?

• Owners/Managers

• Employees

• Organisational structure

• Organisational culture

Who have a direct impact on the operations of a business and the business should maintain a positive and open relationship with them?

• Customers

• Competitors

• Suppliers

• Interest Groups

It is important to know what this group are doing and how successful they are for our own business longevity?

• Customers

• Competitors

• Suppliers

• Interest Groups