Quiz 3 - Hybrid Project Management

As a project manager, you are in the process of establishing work plan with the total scope of the effort in the project to define the project objectives. For this purpose, you include relevant stakeholders and explore all the aspects of scope, cost, time, risk, quality, etc. Which process group of the project are you currently in?

• Initiation
• Planning
• Execution
• Monitor and Control

Answer explanation

The planning process group consists of processes performed to establish the total scope of the effort, define the objectives, and develop the course of action required to attain those objectives. For this purpose, a project manager should include relevant stakeholders and explore all the aspects of scope, cost, time, risk, quality, etc. The result of this planning process group is the project management plan.

John has been assigned as project manager for an important project. The project charter has been approved by the sponsor and key stakeholders have been identified. What should John do next?

• Define the project objectives and success criteria
• Inform stakeholders of the approved charter to ensure a shared understanding of success criteria, key deliverables and milestones
• Define stakeholder management strategy to ensure support for the project
• Start to plan the project

Answer explanation

John’s recommended next step is to involve stakeholders (e.g. customers, other key stakeholders) to create a common understanding of success criteria and to improve deliverable acceptance and stakeholder/customer satisfaction. These stakeholder management and communication related acitivities are very important in project initiation as stakeholder involvement starts here. Project objectives and success criteria are included in the charter (Option A). The other options are part of planning.

You are analysing the high-level requirements and discuss the major deliverables with stakeholders. You go through the aspects of the project and document the first project assumptions and constraints. In which of the following documents do you record them?

• Scope statement
• Project charter
• Stakeholder analysis
• Assumption log

A project manager is in the process of analysing the expectations, attitudes, level of interest and influence of key project stakeholders. What is the output of this process?

• Stakeholder Register
• Stakeholder Engagement Plan
• Requirements Documentation
• Stakeholder Matrix (updated)

A project manager is currently focused on maintaining the stakeholders’ matrix with the help of the Manager Stakeholder process. The Project Handbook is a major input to this process. Which of the following content of the project management plan is least likely to be utilized in this process?

• Communication management plan
• Stakeholder matrix
• Outsourcing plan
• Deliverable acceptance plan

A project manager shares project performance through status reports via email to selected stakeholders of the project. He is using which of the following techniques?

• Kick off meeting
• Pull Communication
• Push Communication
• Communication model

Answer explanation

Push communication is sending information to specific recipients who need to know the information.

As a project manager, you understand the importance of effective communication with stakeholders. You want to present a project progress report to the stakeholders in the next project meeting. What should be your approach?

• Make the report concise, restricted to specific technical details of the project
• Prepare a complete report but filter the information to remove details
• Focus on specific stakeholders with whom there is good personal relation
• Research and understand the experience level and expectations of stakeholders

Answer explanation

Since a project's success is heavily dependent on stakeholders favorable acceptance of the project, it is important to have effective communication with stakeholders, especially during project meetings. For this purpose, the project manager should research and understand his stakeholders expectations, to ensure effective communication.

You are managing a multinational project with team members sitting across different countries with varying time zones. In this scenario, you wish to choose a communication medium which is most efficient for the project requirements. What is the most appropriate way to address this?

• Discuss these communication requirements and available options with stakeholders to seek their input exclusively for your project instead of using existing tools in the organization
• Use the most cost effective technique and involve everyone to explain it s usage
• Use a combination of communication technology as being done in your peers project
• Explore communication tools available in the market and ask for quotation

Answer explanation

It is important to have an effective communication medium in this project, especially since the team is in different geographical locations and communication requirements are complex. It is best to take input from the stakeholders of the project and understand their communication requirements before finalizing a technique

You are project manager and your project under contract is in its closing phase. You’ve been asked by your sponsor to inform all the stakeholders about how the project met its competing demands and objectives, and about how the project achieved its business objectives. What is the best thing to do?

• Consult your communications management plan
• Conduct a customer wrap-up meeting
• Invite the stakeholders to the project’s final steering committee meeting
• Complete the project’s final report and communicate appropriately

Answer explanation

The final report is a summary of the project performance.

You are managing a large project. One of your teams has developed a new component that has a negative impact on system performance. You have slatered a meeting to assess the impact of the problem and find out ways to resolve it. Which of the following should you use to facilitate communication and ensure effectively recording and tracking of the issue?

• Risk register
• Communication methods
• Issue log
• Communications management plan

Answer explanation

Issue logs are used to document and monitor the resolution of issues and to facilitate communication about issues amongst stakeholders.