FSKLRG009

Examples of a routine workplace problems?

• Providing suggestions to problems

• Not meeting the required deadlines

• An employee offering a new idea on a work process

• A good review from a client

Workplace problems can lead to>

• Greater Profits

• Stressed and unhappy staff

• More clients

• Improved wellbeing

A formal discussion can be?

• Using serious language

• Chatting over coffee

• People arranging a party at the end of the year

• A performance review

Common cause of a workplace problem?

• Staff training days

• Too many resources

• Staff making friends at work

• Poor communication

Staff under performance can be caused by?

• A lack of time and resources

• Following workplace policies and procedures

• Motivated staff

• Someone else doing their work

A problem that the supervisor would solve in the workplace?

• Organising staff function

• Cleaning the staffroom fridge

• Staff not meeting deadlines

• Deciding on whose turn it is to get takeaway lunch

A problem you could personally resolve in the workplace?

• A messy workshop

• Staff not meeting deadlines

• A lack of resources

• Delegating team tasks

Sources of advice and feedback

• Clients & Customers

• All of them

• Supervisor

• Line Manager

Barriers to problem solving can be?

• Staff having too many ideas

• Brainstorming

• Staff only wanting new solutions

• Staff being inflexible

Strategies for resolving workplace issues can be?

• Smoothing

• Submission

• Coaxing

• Begging