Purposive Communication

What does the success of all the functions of management depend upon?

• A. Effective communication

• D. Advanced technology

• B. Efficient planning

• C. Skilled workforce

What is the process of converting the idea, thinking or any other component of message into symbols, words, actions, diagram etc. called?

• C. Sender

• D. Encoding

• B. Media

• A. Decoding

What is the medium, passage or route through which encoded message is passed by the sender to the receiver called?

• A. Noise

• D. Receiver

• B. Media

• C. Feedback

What is translating the encoded message into language understandable by the receiver called?

• D. Noise

• A. Decoding

• B. Sender

• C. Feedback

What is the response by the receiver called?

• A. Noise

• B. Media

• D. Receiver

• C. Feedback

What is the hindrance in the process of communication called?

• B. Media

• A. Noise

• C. Feedback

• D. Receiver

What are the two types of verbal communication mentioned in the text?

• D. Private and Public

• B. Visual and Non-Verbal

• A. Oral and Written

• C. Formal and Informal

What does oral communication involve?

• D. Visual communication

• C. Verbal communication

• B. Non-verbal communication

• A. Written communication

What is written communication generally used for?

• C. When the audience is unknown

• D. When the audience is uninterested

• B. When the audience is nearby

• A. When the audience is at a distance

What is non-verbal communication often referred to as?

• B. Body language

• C. Oral communication

• D. Written communication

• A. Visual communication