Princ of Mgt_Organizing

________ is the formal arrangement of jobs within an organization.

• Departmentalization

• Organizational design

• Organizational structure

• Work specialization

The process of dividing work activities into separate job tasks is known as ________.

• A) work specialization

• B) differentiation

• C) organizational design

• D) span of control

Departmentalization based on ________ groups jobs on the basis of territory or physical location.

• A. customer

• B. product

• C. geography

• D. process

The line of authority that extends from upper organizational levels to lower levels, clarifying who reports to whom, is known as the ________.

• A. employee power distance

• B. unity of command

• C. span of control

• D. chain of command

________ refers to the rights inherent in a managerial position to tell people what to do and to expect them to do it.

• A. Responsibility

• B. Liability

• C. Bureaucracy

• D. Authority

________ is the obligation or expectation to perform a duty.

• A. Responsibility

• B. Authority

• C. Commitment

• D. Duty

________ is the degree to which decision making takes place at upper levels of the organization.

• A. Centralization

• B. Decentralization

• C. Formalization

• D. Departmentalization

Which of the following factors would require a more decentralized organizational

• A. When the lower-level managers want a voice in decisions.

• B. When the lower-level managers are not capable of making decisions.

• C. When the decisions to be made are not significant.

• D. When the company is large.

As organizations become more flexible and responsive to environmental trends, there is a distinct shift toward ________ decision making.

• A. centralized

• B. decentralized

• C. concentrated

• D. departmentalized

Which of the following statements accurately defines work specialization?

• A. It is the basis of grouping jobs together

• B. It clarifies who reports to whom

• C. It is the line of authority extending from upper organizational levels to the lower levels.

• D. Individual employees specialize in doing part of an activity rather than the entire activity