We can send the Support Pin to the client from...
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5 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 20 pts
Salesforce
Backoffice
Sum & Sub
Confluence
2.
MULTIPLE CHOICE QUESTION
30 sec • 20 pts
What means final rejection in Sumsub?
The client can still upload the documents in the PA
The client is not able to upload the documents again, we need to do further investigation.
3.
MULTIPLE CHOICE QUESTION
30 sec • 20 pts
What type of cases have a special escalation process in Salesforce?
Verification
VPS
Complaint
Payment
4.
FILL IN THE BLANK QUESTION
30 sec • 20 pts
Why can't CSE see the client documents in Sum and Sub? it is because the documents has been ____.
5.
MULTIPLE CHOICE QUESTION
30 sec • 20 pts
A client contacted us and said that their orders closed automatically with a significant loss. How can we check that?
Salesforce
Sum&Sub
Backoffice - MT4/5 History
Escalate the case directly
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