KYC Feb 20

Where we can see who has changed the Name (In Ikigai)

Do users need to undergo KYC verification for the referral extension?

• No not required

• KYC re-trigger has removed for referral extension

• yes, they have to undergo KYC

• Not sure

The user from Pakistan renewed their plan and uploaded their national ID card as proof. What is the next step in the process?

• Block the account and initiate refund

• Verify the account

• Change the status to NV

• Ask for alternate document

Two different people's documents were uploaded on February 20, 2024, and the sharing was found in April 2023. What is the next step?

• Block only the account

• Block both account and devices

• Verify the account

• Ask for alternate document

In the document, the user's name is Samarth Kumar Reddy, but in the account, it is Sam Reddy. What will you do in this scenario?

• Verify the account

• Edit the name as per the document and verify the account

• ask the user to edit the name

• block the account