
Room Service Operations Quiz

Quiz
•
Other
•
University
•
Hard
Maida Gabarda
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the definition of room service?
The provision of spa service in a guest room or suite
The provision of concierge service in a guest room or suite
The provision of laundry service in a guest room or suite
The provision of food and beverage service in a guest room or suite
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why do hotels offer room service to guests?
As an alternative to public dining offering privacy for clients
To increase/maintain reputation
All of the above
To offer a service to clients
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the skills of room service staff?
Discretion, Diplomacy, Perception
Perception, Ability to communicate, Local knowledge
Discretion, Diplomacy, Honesty
Ability to communicate, Local knowledge, Honesty
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the attributes of a room service attendant?
Discretion, Diplomacy, Perception
Perception, Ability to communicate, Local knowledge
Ability to communicate, Local knowledge, Honesty
Discretion, Diplomacy, Honesty
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the types of room service available?
24 hour room service, Meal period service only, Mini Bar
Breakfast only, Tea and Coffee making facilities, Mini Bar
24 hour room service, Breakfast only, Mini Bar
24 hour room service, Breakfast only, Meal period service only
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can a guest order room service?
In-person, Email, Computer system
Phone, Computer system, In-person
Written, Phone, Computer system
Written, Email, Phone
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the attributes of a room service attendant?
Discretion, Diplomacy, Perception
Ability to communicate, Local knowledge, Honesty
Perception, Ability to communicate, Local knowledge
Discretion, Diplomacy, Honesty
Create a free account and access millions of resources
Similar Resources on Wayground
10 questions
Relationship Quiz

Quiz
•
University
10 questions
Creating an Event

Quiz
•
University
13 questions
SECOND DAY

Quiz
•
University
15 questions
Service Verbs

Quiz
•
10th Grade - Professi...
11 questions
HOW TO COMPLAIN

Quiz
•
10th Grade - Professi...
10 questions
Summative Test - Destination Marketing (Midterm)

Quiz
•
University
10 questions
COMPUTER RESERVATION SYSTEM

Quiz
•
University
15 questions
*CEL - Blue Chip Final Assessment Review 4/25/2024

Quiz
•
University
Popular Resources on Wayground
10 questions
Video Games

Quiz
•
6th - 12th Grade
20 questions
Brand Labels

Quiz
•
5th - 12th Grade
15 questions
Core 4 of Customer Service - Student Edition

Quiz
•
6th - 8th Grade
15 questions
What is Bullying?- Bullying Lesson Series 6-12

Lesson
•
11th Grade
25 questions
Multiplication Facts

Quiz
•
5th Grade
15 questions
Subtracting Integers

Quiz
•
7th Grade
22 questions
Adding Integers

Quiz
•
6th Grade
10 questions
Exploring Digital Citizenship Essentials

Interactive video
•
6th - 10th Grade
Discover more resources for Other
20 questions
Definite and Indefinite Articles in Spanish (Avancemos)

Quiz
•
8th Grade - University
7 questions
Force and Motion

Interactive video
•
4th Grade - University
36 questions
Unit 5 Key Terms

Quiz
•
11th Grade - University
7 questions
Figurative Language: Idioms, Similes, and Metaphors

Interactive video
•
4th Grade - University
15 questions
Properties of Equality

Quiz
•
8th Grade - University
38 questions
WH - Unit 3 Exam Review*

Quiz
•
10th Grade - University
21 questions
Advise vs. Advice

Quiz
•
6th Grade - University
12 questions
Reading a ruler!

Quiz
•
9th Grade - University