Telephone Courtesy
Quiz
•
English
•
Professional Development
•
Practice Problem
•
Medium
Ardian Arianto
Used 3+ times
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12 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Di bawah ini termasuk Magic Word. Kecuali ;
Maaf
Terima kasih
Baik
Yang Terhormat
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
" Dengarkan dengan seksama sebelum anda berbicara, bicarala yang bijak setelah anda mendengarkan "
Quote di atas adalah Quotes dari ;
Mark Twain
Socrates
Zenobia
Aesop
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa maksud dari Telepone Courtesy ;
Keselarasan bertelpon
Kesopanan bertelpon
Kesepurnaan bertelpon
keseriusan bertelpon
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Di bawah adalah hal yang mendukung impresi saat bertelpon, kecuali ;
Pengetahuan tentang Hotel
teknik penyampaian
perilaku yang baik
keindahan
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berikut adalah cara mengangkat telepon dengan aturan kesopanan bertelpon, adalah ;
jawab telepon di dering ke 4
Jarak 5 cm dari gagang telepon.
Jawab tanpa mengangkat telepon
jarak 5 meter dari gagang telepon.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Ucapan salam saat mengangkat telepon di bawah ini salah, kecuali ;
" Good afternoon Harper Banjarmasin This is Herman "
Selamat malam dengan Rio, salam kenal.
Selamat siang, Front office this is Anggi.
What up Bro. Sukma Here, Whats craki'in ?
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Phonetic ejaan nama PARUKI adalah :
Papa, Ahad, Romeo, Union, Kilo, India
Papa, Alpha, Rosa, Uniform, Kilo, India
Semua Benar
Papa, Alpha, Romeo, Uniform, Kilo, India
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