Tellephone exchanges

The line is ...................Would you like to hold on?

• busy

• engaged

• occupied

• a & b are correct

Is there anyone who doesn't have a smartphone nowadays? Sure, there are some pensioners who only use a .............. at home

• cell phone

• mobile phone

• landline

• circuit

When you call, ask for ....................2433

• addition

• appendix

• expansion

• extention

what do you think about phone.............? Do you believe hearing and recording private conversations is legal?

• tapping

• tipping

• tagging

• taking

I left a message on the company's ......................

• mailshot

• voicemail

• junk mail

• snail mail

I remember my grandfather looking up numbers in the telephone ................when he couldn't remember them

• entry

• register

• directory

• list

Call our...............number and speak to a customer service representative.

• toll-free

• charge

• fixed charge

• free-of-charge

My colleague is a real.................., I cannot get rid of her on the phone

• bore

• moaner

• whizz kid

• chatterbox

If you loose your ticket, make a .....................on the travel agency's helpline

• collect call

• conference call

• prank call

• cold call

I called her from a ........booth near the entrance to the bar

• phone

• public

• private

• a & b are correct