Housekeeping

These are the 3 bed-making styles, except for:

• Standard

• European

• American

• Superior

What bed-making styles that uses duvet in their bed-making style?

• Standard

• European

• American

• Superior

It is an important tool for room attendants

• Equipment

• Cleaning Chemicals

• Supplies

• Trolley

The bed-making styles will differ depending on the star rating of the venue and the amount of linen used.

• True

• False

These are the common items that will need to be collected from the trolley, except for:Fresh towels

• Fresh towels

• Missing bathroom amenities

• Noted pad and pen

• Remote

These are the important things to remember when you do the bed-making,  except for:

• Never bend at the waist

• Crouch down to protect your back

• Position the bed on wheels for ease of maneuvering

• Overreach the bed so the linen will be fit on the bed and will be looked professionally done

You may start replenishing the room supplies before you make the bed and clean the room.

• True

• False

What is the focal point of the room?

• Bathroom

• Sofa

• Bed

• Television

It is not required to have a good memory skill to remember what items need replacing.

• True

• False

The cleanliness and state of the guestroom has a major impact on the guest’s experience on the venue.

• True

• False