Change management

Which of the following is an important aspect of change management?

• Documentation

• Random changes

• No communication

• Unplanned downtime

Allow lists allow all applications except the ones on exemption list

• True

• False

When you have to upgrade a firewall management software before you upgrade the fire wall it is called?

• documentation

• Restrictive activities

• Dependency

Technical change management is...

• The software being changed

• How the change is actually made

• How the processes are written

If a system runs 24/7 how do you prevent downtime?

• Give everyone a holiday

• Do not preform any change ever and accept the risk

• You can't

• Secondary system

Version control prevents you from editing the current version of the system

• False

• True

Legacy application may be brought into the current change cycle using proper documentation

• True

• False

Which part of the change management process involves evaluating how the change will affect the company?

• Purpose of the change

• Risk analysis

• Request forms

• Scope of the change

The maintenance window occur during production time

• True

• False

What is included in the change approval process?

• Completing request forms, defining purpose and scope, obtaining approval

• Managing the change process and conducting testing

• Assessing consequences and risks of a change

• Providing guidelines and instructions for specific tasks