FINAL TEST AGY

FINAL TEST AGY

Professional Development

10 Qs

quiz-placeholder

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FINAL TEST AGY

FINAL TEST AGY

Assessment

Quiz

English

Professional Development

Medium

Created by

Juan Manuel Rojas Adarve

Used 1+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

If an AGY ticket is issued in Australia, which return channel must be entered in case of refunds?

Trough the GDS or BSP links

Trough ARC link

Our app ''Web devoluciones''

None of the above

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The change of name or surname due to legal determination does not require a waiver according to our LATAM trade page.

FAKE

TRUE

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

all of the tickets issued by the NDC portal must be returned by using NDC, only when there are errors we must to enter them through ''Devoluciones web''

FAKE

TRUE

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

For cases of name correction of more than three letters, it is always necessary to create a reservation copy also known as ''Reserva espejo''

TRUE

FAKE

5.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Con respecto a servicios especiales, escriba el modo de confirmacion de la silla de ruedas ''WCHC''

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Con respecto al uso no consecutivo de cupones, el pasajero podria faltar al vuelo señalado y tomar el siguiente vuelo sin arriesgarse a que se cancele la reserva

A. Si se puede

B. No aplica este modelo de uso no consecutivo, debe faltar a todo el tramo de ida

C. No se puede porque ambos estan en el mismo componente tarifario

D. la B y la C son correctas

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Whenever the origin or destination is modified in an involuntary change, the fare difference must be charged and the penalty waived.

FAKE

TRUE

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