iPad Troubleshooting Quiz

What should you do if you are getting alerts to 'Update Apple ID Settings'?

• Go to Settings and tap the alert 'Update Apple ID Settings'

• Hard reset your iPad

• Delete the App that is giving you trouble

• Check WiFi connection

How can you fix battery issues on your iPad?

• Open Canvas Student again

• Make sure that Block Popups and Prevent Cross-Site Tracking are OFF

• Go to Settings → Display and Brightness

• Select Reset Network Settings

What should you do if Clever is coming up in a tiny window on top of Safari?

• Turn down the brightness

• Open Safari

• Make sure Location Services are turned ON

• Swipe out of all Apps

How can you troubleshoot the Canvas Student App?

• Make sure that Block Popups and Prevent Cross-Site Tracking are OFF

• Tap Clear History and Website Data

• Go to the Settings App and tap Canvas Student

• Select Reset Network Settings

What should you do if you are having trouble with an App on your iPad?

• Make sure that Auto-Lock is set to 2 minutes

• Go to Settings → General → Reset

• Open Safari

• Check that WiFi is connected