
iPad Troubleshooting Quiz
Authored by Becky Hoffman
Computers
Professional Development
Used 1+ times

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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you do if you are getting alerts to 'Update Apple ID Settings'?
Go to Settings and tap the alert 'Update Apple ID Settings'
Hard reset your iPad
Delete the App that is giving you trouble
Check WiFi connection
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can you fix battery issues on your iPad?
Open Canvas Student again
Make sure that Block Popups and Prevent Cross-Site Tracking are OFF
Go to Settings → Display and Brightness
Select Reset Network Settings
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you do if Clever is coming up in a tiny window on top of Safari?
Turn down the brightness
Open Safari
Make sure Location Services are turned ON
Swipe out of all Apps
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can you troubleshoot the Canvas Student App?
Make sure that Block Popups and Prevent Cross-Site Tracking are OFF
Tap Clear History and Website Data
Go to the Settings App and tap Canvas Student
Select Reset Network Settings
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you do if you are having trouble with an App on your iPad?
Make sure that Auto-Lock is set to 2 minutes
Go to Settings → General → Reset
Open Safari
Check that WiFi is connected
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