SEM II 1.02 Review

All the ways in which people differ are known as

• Culture

• Ethnocentrism

• Diversity

• Subculture

Which of the following characteristics is a primary dimension of diversity:

• Language

• Income

• Religion

• Age

Which of the following characteristics is a secondary dimension of diversity:

• Gender

• Race

• Ethnicity

• Geographic Loaction

Valuing diversity means

• acknowledging differences as problems.

• acknowledging differences as assets.

• ignoring differences.

• Minimizing differences

Barry’s family is originally from Ireland. Their customs, habits, and traditions are known as their

• Culture

• Religion

• Stereotype

• Diversity

Tom believes that his own culture is naturally better than other cultures. This is an example of

• Individualism

• cultural sensitivity

• Ethnocentrism

• Diversity

Judgments based on feelings rather than facts are

• Prejudices

• Stereotypes

• color associations

• Religious differences

Frances is meeting with some potential clients who are from out of the country, and she isn’t sure what their negotiation style is like. She doesn’t want to offend them, so she should

• avoid doing business with them

• do some research on their country’s typical negotiation style.

• be direct and confrontational to avoid miscommunication.

• assume their negotiation style is the same as hers.

The role of women can cause cultural sensitivity issues because

• women usually do not become managers.

• women exceed men’s accomplishments in higher education

• men avoid working for women.

• in many cultures, women do not have complete independence.

To be culturally sensitive, you must

• communicating

• Building friendships

• educating herself.

• being flexible and patient