Mastering Communication

Mastering Communication

12th Grade

10 Qs

quiz-placeholder

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Mastering Communication

Mastering Communication

Assessment

Quiz

English

12th Grade

Practice Problem

Easy

Created by

Andrea Robinson

Used 1+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is active listening and why is it important in effective communication?

Active listening is pretending to pay attention while actually thinking about something else

Active listening is the technique of fully concentrating, understanding, responding, and remembering what is being said. It is important in effective communication to build trust, show respect, and improve understanding between the speaker and the listener.

Active listening is interrupting the speaker and sharing your own thoughts

Active listening is ignoring the speaker and focusing on something else

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can nonverbal communication impact the message being conveyed?

It has no impact on the message

It only impacts the speaker, not the listener

It can affect the interpretation and understanding of the message.

It can enhance the clarity of the message

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Explain the importance of clarity in communication and provide an example of a situation where lack of clarity led to misunderstanding.

In a text message, unclear wording led to a friend missing a party invitation.

During a presentation, unclear slides led to the audience misunderstanding the main points.

In a work email, unclear instructions led to a team member completing the wrong task, causing delays in the project.

In a conversation, unclear tone of voice led to a disagreement between friends.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is empathy important in communication and how does it contribute to effective communication?

Empathy is only important in personal relationships

Empathy has no impact on communication

Empathy helps in understanding others' emotions and perspectives, leading to better connection and mutual understanding.

Empathy leads to miscommunication and misunderstanding

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the role of feedback in improving communication skills?

Communication skills are innate and cannot be improved

Improving communication skills does not require feedback

Feedback plays a crucial role in identifying areas for improvement and making necessary adjustments to communication skills.

Feedback has no impact on communication skills

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Describe a conflict resolution technique that can be used to resolve communication conflicts effectively.

Ignoring the other person

Yelling and shouting

Active listening

Interrupting and talking over the other person

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can active listening be practiced in a group setting?

By looking at your phone instead of the speaker

By talking over others and dominating the conversation

By maintaining eye contact, nodding to show understanding, asking clarifying questions, and summarizing what others have said.

By interrupting others while they are speaking

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