KickOff

"Please implement PayLado, new provider for Germany"

• Alex

• Tatiana

• CEC

• None of these

"Help with support Case number 126286!!!!"

• Alex

• Tatiana

• CEC

• None of these

"A coffee machine in my office is not working"

• Alex

• Tatiana

• CEC

• None of these

"I want to see verification status of all KYC documents in the BackOffice"

• Alex

• Tatiana

• CEC

• None of these

"Please provide me a training about new features in Microsoft Excel"

• Alex

• Tatiana

• CEC

• None of these

"URGENT!!! PSP not getting the phoneNumber in the request!!!"

• Alex

• Tatiana

• CEC

• None of these

"Every month your platform is getting worse from the user management to that useless mendable button. I am actually booking a meeting with Praxis this week"

• Alex

• Tatiana

• CEC

• All of these

"Please add column for forex fee or add all fees to the fee columns in the BackOffice"

• Alex

• Tatiana

• CEC

• None of these

"Cleo API to be updated so that your platform can pass customer's key/id received from the merchant"

• Alex

• Tatiana

• CEC

• None of these

"If you don't implement this new PSP next week, we will escalate this matter to the CEO of your company"

• Alex

• Tatiana

• CEC

• Non of these