IHC Ch 17 Quiz

Preparing accurate and meaningful content should be emphasized in health care writing more than grammatical details.

• True
• False

The health care professional cannot depend on word processing spell checkers to catch all the spelling errors in a document prepared on the computer.

• True
• False

Patient confidentiality rules only apply to written materials if they contain potentially embarrassing information about a patient.

• True
• False

Why must written communication be organized even more carefully than oral communication?

• Written documents usually deal with more important subjects.
• The sender has more time to prepare written documents
• It lacks nonverbal clues, because there is no real-time interaction between the sender and receiver.
• Grammatical errors are more obvious.

When should a report contain a well-written conclusion?

• When the purpose is to persuade or call the reader to action
• When it is over three pages in length
• When it is to be turned in for a grade
• All reports should have a well-written conclusion.

Before the writer begins to write a report, an informal outline should be prepared:

• if the report is very important.
• if the writer finds this organizational technique helpful.
• if the report is very long.
• in every case.

Which is the correct way to punctuate the salutation in a business letter?

• Dear Mrs. Chen,
• Dear Mrs. Chen;
• Dear Mrs. Chen:
• Dear Mrs. Chen -

Which of the following professional titles is written correctly?

• Dr. Sally Wong, M.D.
• Hal Salinas, Registered Nurse
• Stephen Carruthers, O.D.
• Dr. Elena Gutierrez, D.D.S.

The main difference between the three block-style business letter formats is:

• how the lines of text are lined up with the margins.
• the level of formality expressed in the content.
• the amount of information included in the letter.
• the purpose of the letter.

What is the main purpose of a staff meeting agenda?

• To give staff members the opportunity to decide if they want to attend
• To ensure that only items on the agenda are discussed
• To provide a permanent record of exactly what is discussed
• To encourage attendees to prepare in advance and be on time