I-Citizen Semester 2 Review 1

I-Citizen Semester 2 Review 1

University

17 Qs

quiz-placeholder

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I-Citizen Semester 2 Review 1

I-Citizen Semester 2 Review 1

Assessment

Quiz

Social Studies

University

Hard

Created by

Khikmatullo Urazbaev

Used 34+ times

FREE Resource

17 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

  1. Which of these is the first step in solving a problem?

Brainstorm possible solutions

Define the problem clearly

Consult others for help

Implement the best solution

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Find the correct problem statement formula (based on TOSCA framework)

How can owners get from trouble to success, taking into consideration constraints and actors?

How can owners get from success to trouble, taking into consideration actors and owners?

How can actors get from trouble to success, taking into consideration owners and constraints?

How can trouble get from success to owners, taking into consideration success and actors?

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A symptom is best defined as:

A conclusion about the underlying cause of the problem

A proposed solution to address the problem

A subjective feeling or impression about the problem

An objective sign or indication that something is wrong or not functioning properly

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the root cause defined as when working through a problem?

The final effect or outcome of the problem

A proposed solution to address the symptoms

The original starting point or source of the problem

The most obvious factor contributing to the problem

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The CATWOE tool is useful for:

Brainstorming potential solutions

Documenting specific problem symptoms

Defining the stakeholders impacted by a problem

Prioritizing solutions based on defined criteria

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The 5Why technique aims to:

Generate as many potential solutions as possible

Establish the criteria for evaluating solutions

Pinpoint the root cause by continually asking "Why?"

Prioritize solutions based on resource requirements

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A Fishbone Diagram is a tool that:

Helps validate the best solution

Is used to brainstorm potential causes

Prioritizes solutions based on feasibility

Tests solutions through pilot programs

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