Communication

This is the process of interpreting and understanding the message sent by the sender

• Sender

• Message

• Encode

• Decode

This is the process of converting thoughts, ideas, or information into a symbolic form that can be easily understood by others.

• Sender

• Message

• Encode

• Decode

The medium or pathway through which the message is transmitted from the sender to the receiver

• Message

• Channel

• Feedback

• Noise

This is the information or idea that a sender intends to convey to a receiver

• Message

• Channel

• Feedback

• Noise

This refers to any interference, distortion, or disruption that affects the clarity and accuracy of a message during the communication process

• Message

• Channel

• Feedback

• Noise/Barrier

The process of providing and receiving information about the effectiveness and impact of a message

• Message

• Channel

• Feedback

• Noise

How does empathy contribute to effective communication?

• By imposing personal opinions on the speaker

• By creating distance and objectivity in conversations

• By understanding and sharing the feelings of the speaker

• By avoiding emotional engagement for professional detachment

Words in an email or text message you send are examples of

• Non-verbal communication

• Verbal communication

• Body Language

• Encoding

This is the means through which the message travels from the source to the receiver.

• Encoding

• Channel

• Decoding

• Feedback

Obstacles or challenges that arise from the physical surroundings or setting where communication takes place

• Attitudinal Barriers

• Physiological Barriers

• Environmental Barriers

• All of these