These customers are upset due to a problem or issue with the product or service.
Dyson Game

Quiz
•
Other
•
Professional Development
•
Easy
Kyrei Wally Sarraga
Used 1+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Happy or Satisfied Customers
Angry or Frustrated Customers
Indecisive Customers
Impatient Customers
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
These customers are pleased with the product or service and may provide positive feedback.
High-Value or Loyal Customers
Silent or Reserved Customers
First-Time Customers
Happy or Satisfied Customers:
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Customers who are unsure about a product or service and may need guidance.
Indecisive Customers
Impatient Customers
Angry or Frustrated Customers
Elderly or Non-Tech-Savvy Customers
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Customers who want quick resolutions and may not be willing to wait.
Complaining Customers
Silent or Reserved Customers
Impatient Customers
Angry or Frustrated Customers
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Expects immediate attention, often has high expectations, and may be assertive.
Demanding Customer
Skeptical Customer
Shy or Introverted Customer
Impersonal Customer
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
These customers have encountered issues and express dissatisfaction. Effective resolution can turn them into satisfied customers.
Impatient Customers
Inquisitive Customers
Repeat Complainers
Unhappy and Dissatisfied Customers
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Individuals who are unsure about their needs or preferences and may need assistance in making decisions.
Indecisive Customers
Unsure Customers
Unhappy and Dissatisfied Customers
Repeat Complainers
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