Dyson Game

Dyson Game

Professional Development

10 Qs

quiz-placeholder

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Type of scenarios

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Professional Development

10 Qs

Dyson Game

Dyson Game

Assessment

Quiz

Other

Professional Development

Easy

Created by

Kyrei Wally Sarraga

Used 1+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

These customers are upset due to a problem or issue with the product or service.

Happy or Satisfied Customers

Angry or Frustrated Customers

Indecisive Customers

Impatient Customers

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

These customers are pleased with the product or service and may provide positive feedback.

High-Value or Loyal Customers

Silent or Reserved Customers

First-Time Customers

Happy or Satisfied Customers:

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Customers who are unsure about a product or service and may need guidance.

Indecisive Customers

Impatient Customers

Angry or Frustrated Customers

Elderly or Non-Tech-Savvy Customers

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Customers who want quick resolutions and may not be willing to wait.

Complaining Customers

Silent or Reserved Customers

Impatient Customers

Angry or Frustrated Customers

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Expects immediate attention, often has high expectations, and may be assertive.

Demanding Customer

Skeptical Customer

Shy or Introverted Customer

Impersonal Customer

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

These customers have encountered issues and express dissatisfaction. Effective resolution can turn them into satisfied customers.

Impatient Customers

Inquisitive Customers

Repeat Complainers

Unhappy and Dissatisfied Customers

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Individuals who are unsure about their needs or preferences and may need assistance in making decisions.

Indecisive Customers

Unsure Customers

Unhappy and Dissatisfied Customers

Repeat Complainers

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