SWAPS QUIZ MULTIPLE CHOICE

A Health Care Worker should be:

• compassionate, knowledgeable, and dedicated to providing quality care
• rude, ignorant, and careless
• uncaring, uninformed, and disinterested
• indifferent, unqualified, and lazy

It is important that a Health Care Worker communicates.....

• rarely and inconsistently
• loudly and aggressively
• vaguely and ambiguously
• clearly and effectively

Body language consists of....

• communication through telepathy and mind reading
• communication through Morse code and smoke signals
• nonverbal communication through gestures, facial expressions, posture, and eye movements
• verbal communication through speaking and writing

Non Verbal Communication is important because....

• it is not important at all
• it only confuses people
• it conveys important messages and emotions
• it is only used for trivial matters

What is a barrier to communication?

• Anything that hinders the effective transmission of a message
• Clear and open communication
• Active listening
• Mutual understanding

Different types of barriers to communication include:

• physical barriers, language barriers, cultural barriers, emotional barriers, and perceptual barriers
• verbal barriers, visual barriers, intellectual barriers
• geographical barriers, educational barriers, social barriers
• metal barriers, technological barriers, psychological barriers

It is important to overcome barriers to communication because?

• To create more confusion and chaos
• To make communication more difficult
• To encourage misunderstandings
• To ensure that messages are accurately understood and to prevent misunderstandings.

What does Equality mean?

• Equality means the state of being superior to others
• Equality means the state of being equal, especially in status, rights, and opportunities.
• Equality means the state of having fewer rights than others
• Equality means the state of being unequal to others

What does Diversity mean?

• The promotion of only one type of culture
• The inclusion of different types of people, such as different races, cultures, genders, and abilities.
• The limitation of different races and genders
• The exclusion of different types of people

What is inclusion?

• Excluding people based on their differences
• Ensuring that everyone, regardless of their differences, feels valued and respected
• Ignoring the needs and perspectives of certain individuals
• Only valuing and respecting people who are similar to oneself