E-commerce Quiz

What are the common security measures used in e-commerce?

• Sharing passwords and login credentials with others

• Using unsecured public Wi-Fi for transactions

• Not updating software and security patches regularly

• SSL encryption, secure payment gateways, two-factor authentication, and regular security audits

• None of the options are correct

Explain the concept of SSL and its importance in e-commerce security.

• SSL is important in e-commerce security as it ensures that all data transmitted between the web server and browser remains private and integral, protecting sensitive information such as credit card numbers, personal details, and login credentials.

• SSL can be easily bypassed by hackers

• SSL only protects non-sensitive information in e-commerce

• SSL is not important in e-commerce security

How can businesses protect customer data in e-commerce transactions?

• By using outdated security measures

• By using encryption, implementing secure payment gateways, and regularly updating security measures.

• By sharing customer data with third-party vendors

• By storing customer data in unencrypted files

Discuss the role of encryption in ensuring e-commerce security.

• Encryption is not necessary for e-commerce security

• Encryption helps protect sensitive data from unauthorized access

• Encryption makes data more vulnerable to hackers

• Encryption slows down the e-commerce process

What are the different types of e-commerce business models?

• Retail, Wholesale, Manufacturing, Distribution

• A2A, A2B, B2D, D2C

• Online, Offline, Hybrid, Virtual

• B2B, B2C, C2C, C2B

Compare and contrast the B2B and B2C e-commerce business models.

• B2B focuses on brick-and-mortar sales, while B2C focuses on online sales.

• Both B2B and B2C e-commerce models involve online transactions, but B2B focuses on business-to-business sales, while B2C focuses on business-to-consumer sales.

• B2B and B2C e-commerce models have the same target audience.

• B2B and B2C e-commerce models involve in-person transactions.

Explain the concept of dropshipping and its relevance in e-commerce business models.

• Dropshipping is a method where a store keeps all the products it sells in stock

• Dropshipping is a type of shipping method that involves dropping the products from a height

• Dropshipping is a process where a store purchases products from a third party and keeps them in stock

• Dropshipping is a retail fulfillment method where a store doesn't keep the products it sells in stock. Instead, when a store sells a product, it purchases the item from a third party and has it shipped directly to the customer.

Discuss the subscription-based business model in e-commerce.

• The subscription-based business model only works for physical products, not digital ones

• The subscription-based business model involves offering products or services on a recurring basis in exchange for a regular fee.

• The subscription-based business model is not sustainable in the e-commerce industry

• The subscription-based business model involves offering products or services for free

How can e-commerce businesses enhance customer experience?

• By ignoring customer feedback and complaints

• By providing slow and unresponsive customer support

• By limiting payment options to only one

• By providing personalized recommendations, improving website usability, offering multiple payment options, and providing excellent customer support.

Explain the importance of user-friendly interfaces in e-commerce customer experience.

• User-friendly interfaces in e-commerce have no impact on customer experience

• Complicated interfaces in e-commerce are preferred by customers

• User-friendly interfaces in e-commerce improve customer experience by making it easier for customers to navigate, find products, and complete transactions.

• Customer experience is not influenced by the ease of navigation and transaction completion