What is the movement of a customer through the experience provided by the organization or company?
LEC’s GO

Quiz
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Other
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Professional Development
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Medium
CHLOE BLANCO
Used 2+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Customer Profile
Customer Flow
Customer Status
Customer Movement
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What phase of the customer flow is this? The action steps taken to get customers to be interested in the product.
Attraction
Consideration
Experience
Pre-attraction
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In which phase in the customer status will the EP get interviewed?
Accepted
Applied
Approved
Realized
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False. The Finished phase of the customer status is the same with the Completed phase.
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is NPS?
National Promoter Scale
Net Promoter Sign
National Preparation Score
Net Promoter Score
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does IXP stand for?
International Exchange Participant
Integrated Exchange Participant
International Experience
Integrated Experience
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False. IXP is open for current members of AIESEC and Alumni
True
False
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