IMPORTANCE OF CUSTOMER SERVICE
Authored by Liza Gener
Professional Development
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Patients feel assured because competence and integrity is present in the rendering of service
TRUST
EXCELLENCE
EMPOWERMENT
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
This Core Value promote quality care as a priority, that requires a continuing quest for improvement
TRUST
EXCELLENCE
EMPOWERMENT
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
This core value describes the focus of attention to our customers/patients.
EMPOWERMENT
CUSTOMER CENTRICITY
TRUST
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
This core value establish the staff competency development?
COLLABOARATION
TRUST
EMPOWERMENT
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
By working as a team we promote?
COLLABORATION
TRUST
CUSTOMER CENTRICITY
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