Business and Industry

Which of the following is not generally considered part of the Floriculture Industry

• Retail Flower Shop

• Vegetable Transplants

• Commercial Cut Flower Greenhouses

• Potted Foliage Plants

The three critical responsibilities of a manager in a flower shop include all of the following except...

• Oversee the flow of money into and out of the business

• Controlling the buying, use and sale of products

• Supervise people

• Advertising and networking the shop

136. The sales showroom is separate from the work area. It should be neat and appealing with adequate floor space for customers to move about. Which of the following features is NOT typical of a sales area?

• Display Refrigerator

• Consultation Area

• Design Table for making arrangements

• Wrapping and Sales Counter with Register

224. When all designs, colors, and flowers have been decided upon by the customer, the sale should be closed with...

• a complete payment

• a promise from the florist to deliver the design on time

• a hand shake

• an invoice of sale

98. Which of the following is NOT important for a floral designer to ask when designing arrangements for a specific room?

• What size is the room?

• What is the ceiling height?

• What percent of the budget does the room cost?

• How many table will there be?

If you have a work related problem that you do not know how to solve, you should take it to your supervisor:

• For him/her to solve

• With alternative solutions

• To complain about it

• After you have tried a solution

The number one foliage production state in aches and wholesale value is...

• California

• Hawaii

• Texas

• Florida

If a customer you are serving has a complaint, the first thing that you should do is:

• Write down his/her name and address

• Listen very carefully

• Ask the customer to wait while you check on what to do

• Refer it to your supervisor

Hydrangeas are forced for the following holidays:

• Thanksgiving, Christmas, Valentine's Day

• Memorial Day, July 4th, Labor Day

• Easter, Mother's Day, Memorial Day

• Secretary's Day, Sweetest Day, President's Day

The florist's chrysanthemum is a.....

• All of these

• Short day plant

• Complex hybrid

• Composite inflorescence