ENM401 Unit 1 Quiz

Good presenters rarely rample. They usually try to be as _____ as possible.

• hesitant

• succinct

• inarticulate

• positive

Her arguments were so _____ that we all agreed to her proposal.

• fluent

• extrovert

• persuasive

• inconvincing

The audience were very _____ and carried him through his difficult presentation.

• responsive

• eloquent

• coherence

• interesting

She is a very _____ person. She always keeps her attention fixed on what she wants to achieve.

• sensitive

• focused

• fluent

• smart

He never says what he thinks or shows what he feels. How can anybody be so _____?

• rambling

• coherent

• reserved

• extroverted

Everybody seems so _____ here. They behave and speak freely, and do not really care what other people think.

• incoherent

• articulate

• uninhibited

• determined

We know that not all politicians are _____. Some of them even use an autocue.

• eloquent

• inhibited

• hesitant

• active

To ask for repitition, you can say:

• Could you speak up, please?

• Can I read that back to you?

• Could you explain that in more detail?

• Sorry, I'm not with you ...

To ask for clarification, you can say:

• Sorry, I'm not sure I know what you mean.

• Sorry. It's a bad line. Can I call you back?

• What do you mean by ......?

• Can you give me some more details, please?

To mention some technical problems during your call, you can say:

• Could you clarify that?

• Sorry. I don't follow you.

• Let me go over what we've agreed.

• Sorry. We were cut off.