What is the role of a valet that gives the guest information of activities to when, where and how of both inside and outside the hotel?

Provide Butler/Valet Services to Guest

Quiz
•
Life Skills
•
Professional Development
•
Hard
JONALYN PRINGASE
Used 2+ times
FREE Resource
40 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
guide
concierge
confidant
housekeeper
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What do you think would the results to have an effective communication skill to a butler/valet service?
to work as a team.
to be at front office.
to bring valuable thing of the guest.
to provide good service and to be able to understand
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is meant by a role of a valet that becomes a trusted person by the guest to confide any personal or business matters?
guide
concierge
confidant
housekeeper
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A term referring to intangible elements of the relationship involving a blend of sentiments.
rapport
goodwill
communication
good grooming
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A term referring to intangible elements of the relationship involving a blend of sentiments.
rapport
goodwill
communication
good grooming
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
If A “gentleman’s gentleman” is a male’s servant, then for female servant is ________________.
butler
chambermaid
room attendant
lady's maid
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What communication factor would be needed in the hospitality industry?
Effective communication is needed to resolve the disagreement.
Effective communication is needed to resolve the anger.
Effective communication is needed to resolve conflicts.
There is a high level of interaction with people.
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