Customer Relationship Management - importance roles Quiz
Professional Development
•26 Qs
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Customer Relationship Management - importance roles Quiz
Quiz
•
Business
•
Professional Development
•
Hard
Ehsan Abdollahzadeh
FREE Resource
26 questions
Show all answers
1.
OPEN ENDED QUESTION
3 mins • 1 pt
Describe the role of customer relationship management.
Evaluate responses using AI:
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2.
OPEN ENDED QUESTION
3 mins • 1 pt
Explain the importance of the strategic, technological and organization aspects of CRM
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3.
OPEN ENDED QUESTION
3 mins • 1 pt
What is the CRM process?
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OFF
4.
OPEN ENDED QUESTION
3 mins • 1 pt
What is the CRM process cycle?
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OFF
5.
OPEN ENDED QUESTION
3 mins • 1 pt
What are the 5 steps in the CRM process?
Evaluate responses using AI:
OFF
6.
OPEN ENDED QUESTION
3 mins • 1 pt
What are the 5 steps in the CRM process?
Evaluate responses using AI:
OFF
7.
OPEN ENDED QUESTION
3 mins • 1 pt
What are the 5 steps in the CRM process?
Evaluate responses using AI:
OFF
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