CH8 Consumer Services

CH8 Consumer Services

8th Grade

50 Qs

quiz-placeholder

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CH8 Consumer Services

CH8 Consumer Services

Assessment

Quiz

Specialty

8th Grade

Medium

Created by

Danielle [RMS]

Used 1+ times

FREE Resource

50 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Consumer journalists specialize in prosecuting those who fail to follow the law regarding consumer issues or unjust practices.
true
false

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Human services workers who deal with money, investments, and insurance are consumer lobbyists.
true
false

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Mediation and supporting purchases of a product or service so both the customer's and supplier's needs are met is a goal for customer service representatives.
true
false

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Customer service representatives serve as intermediaries between a company and its customers.
true
false

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An important duty of a retail sales worker is to study current inventory levels and determine when to order new items.
true
false

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Having a reputation for being fair, respectful, and ethical is important for consumer services workers.
true
false

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If a consumer abuses or uses a product in a way that is not intended, the consumer has the right to ask for compensation.
true
false

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