HR 2 exam

Through the process of work flow design, managers analyze the tasks needed to produce a product or service. 

• True

• False

Work processes are the activities that a work unit's members engage in to produce a given output. 
 

• True

• False

Jobs that involve teamwork or broad responsibility tend to require a structure based on functions. 
 

• True

• False

Job analysis can only be performed by certified external analysts of the U.S. Department of Labor. 
 

• True

• 
  False

The second step in human resource planning is performance evaluation. 
 

• True

• False

The goals an organization sets in its human resource planning process should come directly from the analysis of its labor supply and demand. 
 

• True

• False

Downsizing can be used to reduce surplus labor because it yields fast results. 
 

• True

• False

Work sharing is usually implemented in an effort to avoid labor shortages. 
 

• True

• False

Equal employment opportunity laws affect the kinds of information an organization may gather on application forms and in interviews. 
 

• True

• False

The Fair Credit Reporting Act requires that employers obtain a candidate's consent before downloading his or her résumé from an online job site. 
 

• True

• False