Review #2

Review #2

Professional Development

15 Qs

quiz-placeholder

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Review #2

Review #2

Assessment

Quiz

English

Professional Development

Medium

Created by

Genesis Orellana

Used 5+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the name of the iconic challenge that's part of Skywalk, part ropes course and part thrill ride and that sits 154 feet above the Ocean

Iconic Skywalk

Up Up Helio balloon

Thrill water park

Crown's Edge

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the name of the Team that provides Assistance for day of travel issues, and processes Burial at Sea requests?

Air2sea

ETT

Consumer Outreach

RGEM

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How would you describe a Virtual Balcony Stateroom?

These are our interior staterooms that come with virtual reality goggles. This helps to make the room look larger. The screen displays real-time views of the ocean and destinations

Interior staterooms that come with a floor ceiling high definition screen. The screen displays real - time views of the ocean and destinations.

These are our ocean view staterooms that come with a floor to ceiling high definition screen. The screen displays real-time views of the ocean and destinations. 

These are our crew staterooms that come with a virtual reality headset to generate realistic images and sounds. The headset displays real-time views of the ocean and destinations.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

I saw online that there is a restaurant onboard Radiance of the Seas that offers tableside carving of meat offerings, what is the name of the restaurant and what is the price per person?

Chops Grill - $59.99

Jamie's Italian Kitchen - $39.99

Samba Grill - $39.99

Izumi - $49.99

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

how would you guide a guest to find Cruising Guides in our website?

Manage My Cruise -> Cruising Guides

Cruise Ships -> Cruising Guides

Find a Cruise -> Cruising Guides

Destinations -> Cruising Guides

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What will be the correct department to contact for a guest to review a past cruise charges?

RRS

Reservations

Royal Guest Experience Management (RGEM)

CO - Consumer Outreach

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is the name of the suite that features: 3-levels, a living room slide, a private patio, and access to the new Surfside neighborhood

  • US - Ultimate Family Suite

  • VS - Villa Suite - 4 bedroom

  • IL - Icon Loft Suite

  • UL - Ultimate Family Townhouse

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