What is the purpose of business communication?

FBLA Concepts: Business Communication Quiz

Quiz
•
Business
•
8th Grade
•
Easy
Jacob Haste
Used 1+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To convey information, share ideas, and build relationships within an organization and with external stakeholders.
To create barriers and conflicts
To cause confusion and misunderstandings
To waste time and resources
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Explain the difference between formal and informal communication in a business setting.
Formal communication is only used by top management, while informal communication is used by lower-level employees.
Formal communication is only used for important messages, while informal communication is used for trivial matters.
Formal communication follows a specific structure and is often documented, while informal communication is more casual and may not follow any set structure.
Formal communication is always done in person, while informal communication is done through written documents.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is active listening important in business communication?
To interrupt the speaker and show dominance
To daydream and not pay attention to the speaker
To understand the speaker's message and build trust
To ignore the speaker's message and create distrust
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the key components of a business letter?
Recipient's name, sender's job title, date, greeting, main message, sender's initials
Sender's name, recipient's job title, date, greeting, main message, sender's signature
Sender's address, date, recipient's address, salutation, body, closing, and signature
Subject line, sender's phone number, recipient's email, body, closing, sender's signature
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Describe the importance of nonverbal communication in business.
Nonverbal communication in business is important for conveying emotions, attitudes, and intentions, and can greatly impact the success of business interactions.
Nonverbal communication in business is irrelevant and has no impact on business interactions.
Nonverbal communication in business is only important for personal relationships, not for business.
Nonverbal communication in business is only important for conveying factual information, not emotions or attitudes.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can technology impact business communication?
By having no impact on communication or collaboration
By slowing down communication and making collaboration more difficult
By enabling faster and more efficient communication and easier collaboration
By causing more confusion and misunderstandings in communication
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the different types of business reports?
Internal, External, Formal, Informal
Informational, Analytical, Research, Recommendation
Verbal, Non-verbal, Written, Visual
Financial, Operational, Marketing, Sales
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