Email

Why do people write emails?

(write in either Vietnamese or English)

Time allowed: 10 mins

Start with: Reason - Explain/Example(s)

How should a formal email typically start?

• Hey,

• Hi there,

• Dear Sir/Madam,

• What's up,

Answer explanation

A formal email typically starts with 'Dear Sir/Madam'.

What is a common way to end a formal email?

• Yours truly,

• Best regards,

• Cheers,

• See you soon,

Answer explanation

The correct way to end a formal email is by using 'Best regards.'

Which of the following is a formal email sign-off?

• Thanks,

• Warm wishes,

• Sincerely,

• Take care,

Answer explanation

Sincerely is a formal email sign-off.

What is an informal way to start an email to a friend?

• To whom it may concern,

• Hi [Friend's Name],

• Dear Hiring Manager,

• Good day,

Answer explanation

The correct informal way to start an email to a friend is by saying 'Hi [Friend's Name]'.

Which closing would be suitable for an email to your boss?

• Hugs and kisses,

• Yours faithfully,

• Best regards,

• Take care,

Answer explanation

The suitable closing for an email to your boss is 'Best regards.' It is a professional and respectful way to end the email.

In a formal email, how should you address the recipient?

• Using their first name only,

• With "Hey,"

• With their full name and title,

• Using emojis,

Answer explanation

In a formal email, it is appropriate to address the recipient with their full name and title. This shows respect and professionalism.

What's an appropriate greeting for a business email?

• Yo,

• Hello,

• Hiya,

• Dear [Recipient's Name],

Answer explanation

The appropriate greeting for a business email is 'Dear [Recipient's Name],' because it is professional and respectful.

How would you typically address someone in an informal email?

• With "Dear Sir/Madam,"

• Using their last name and title,

• With their first name or a nickname,

• With a formal title only,

Answer explanation

In an informal email, it is appropriate to address someone with their first name or a nickname.

Which of the following is NOT a sign-off for an informal email?

• Take care,

• Regards,

• Lots of love,

• Sincerely,

Answer explanation

Sincerely is NOT a sign-off for an informal email. It is a formal sign-off commonly used in business or professional correspondence.