negotiating(final test)

The phrase "How do you feel about...?" is used for

• responding to opinions

• prioritizing

• asking for opinions

• giving opinions

Choose the phrase you use for "prioritizing"

• I'd prefer to negotiate over price rather than speed of delivery.

• What are your thoughts on their proposal?

• That sounds good.

• Don't you think we should decrease the prices?

Which of the following elements are NOT the part of the opening phase of a negotiation?

• welcome

• introductions

• clarifying

• small talk

• persuading

What do you do to outline how the negotiation will proceed?

What does the abbreviation "BATNA" mean?

The phrase "Shall we get down to business" is used for

• stating interests

• welcoming

• setting the agenda

• making small talk

Choose the phrase you use for "making counter-proposals"

• Our idea is that we

• Instead of...how about...?

• That sounds acceptable

• That's not quite what we had in mind.

The phrase "I'm afraid I have some reservations about that" is used for

• making proposals

• accepting proposals

• rejecting proposals

• offering counter-proposals

Complete the phrase "I'm not sure if I've _ you correctly".

The word "outcomes" means

• a problem

• going out

• a result

• an aim