Email Communication

Which part of an email should be completed last?

• To
• Subject
• Closing
• Message

What does bcc stand for in an email?

• Bold copy
• Blind copy
• Blind carbon copy
• Bold carbon copy

What is true for your recipients if they are bcc'd on an email?

• They cannot see the other recipients of the message.

• They cannot open the message without a password.

• They cannot see who sent the original message.

What does cc stand for in an email?

• Carbon copy
• Carb copy
• Correct copy
• Ccopy

What is true for your recipients if they are cc'd on an email?

• They cannot see the other recipients of the message.

• They cannot Reply All to all recipients of the message.

• They cannot open the message without a password.

• They can see the other recipients of the message.

Title Case the subject line to maintain a professional appearance.

• True
• False

A greeting and signature is a must in your email message.

• True
• False

Which title is used to address a female who you don't know if she is married or not.

• Ms.
• Ms
• Mrs.
• Miss

Which of these greetings are acceptable for a formal email? (check all that apply)

• Greetings Mr. Houchins,

• Hello Mr. Houchins,

• Good afternoon Mr. Houchins,

• Hey Mr. Houchins,

A signature is used to finalize your message. Which of these are acceptable signatures for formal/professional messages? (check all that apply)

• Sincerely,
• Thank you,
• Kind Regards,
• Later,
• Have a great day!