Chapter 7 Quiz Review

When a manager can get individual employees to work well together to accomplish goals and objectives, the manager is an effective...

• Leader

• Team Member

• Worker

• Planner

What does a company use to communicate it's reason for existence?

• Management Style

• • 
    

    Mission Statement

• Hiring Plan

• Business Plan

What type of influence results from the personal characteristics of a leader rather than the formal structure of an organization?

• Formal Influence

• • 
    

    Tactical Influence

• • 
    

    Informal Influence

• What type of influence is being used when managers offer bonuses for meeting productivity goals?

What type of influence is being used when managers offer bonuses for meeting productivty goals?

• • 
    

    Position Influence

• Expert Influence

• • 
    

    Identify Influence

• Reward Influence

When the CEO emails the Marketing Manager to ask for an update on the latest marketing campaign, what type of communication is occurring?

Responses

• 
  

• • 
    

    Vertical Communication

• • 
    

    Horizontal Communication

• Management Communication

• • 
    

    Influence Communication

Which leadership characteristic means working well with others?

• • 
    

    Stability

• • 
    

    Cooperation

• Confidence

• Objectivity

Which level of management would a team leader fall under?

• Middle Managers

• • 
    

    Top Managers

• • 
    

    Executives

• • 
    

    Supervisors

means to make decisions carefully

is when you do what your manager says because you have to because they have authority over you

 means respecting the feelings and needs of the people you work with