semester 1

1. What is the study of people's efficiency in their working environment?

• client retention

• pre booking

• ergonomics

• professional

Strong ______ means you are known for doing the right thing.

It is important to show _______ for yourself, others, and the place you work.

What is the hairs shortest growth cycle?

• anagen

• catagen

• telogen

Are canaties hereditary?

• yes

• no

• sometimes

trichoptilosis

• proper name for grey hair

• proper name for split ends

• a dry scalp

If you have excessive buildup on your scalp or abrasians your scalp may not be _______.

Many clients will request ________ ________; this could be an additional stream of revenue.

What should you ALWAYS do before a service

• meet the person

• take a break

• consultation

What is the study of hair?

• cosmetology

• esthetitian

• trichology