Conflict Management

Occurs when there are real or perceived incompatible goals or opposing viewpoints

• Interpersonal conflict

• Managing conflict

• Competent communicator

• Social attraction

A person who assess multiple contexts and applies or adapts communication tools and skills to fit the situation

• Contact frequency

• Interpersonal conflict

• Competent communicator

• Social attraction

What are the five major strategies used for?

• interpersonal conflict

• Managing conflict

• Social attraction

• Contact frequency

occurs when people avoid conflict

• Competing

• Collaborating

• Accommodating

• Avoid

Occurs when a moderate degree of concern for self and others is indicated

• Accommodating

• Collaborating

• Avoiding

• Comprising

Occurs when high concern for self but low concern for the other person is exhibited

• Comprising

• Collaborating

• Competing

• Accommodating

When both parties are willing to give up something in order to gain something else

• Comprising

• Competing

• Avoiding

• Accommodating

Demonstrates a high level of concern for both self and others

• Competing

• Comprising

• Accommodating

• Collaborating

How often you communicate with a person

• Managing conflict

• Interpersonal conflict

• Contact frequency

• Social attraction

The degree to which an individual sees another individual as entertaining, intriguing, and fun to be around

• Social attraction

• Competent communicator

• Contact frequency

• Managing conflict