What does de-escalation mean?

De-Escalation Techniques Quiz

Quiz
•
Professional Development
•
12th Grade
•
Easy
B Watts
Used 1+ times
FREE Resource
14 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To calm aggression or emotion
To ignore aggression or emotion
To increase in extent, volume, or scope
To provoke aggression or emotion
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why do Officers need to learn de-escalation?
To worsen community relations
To increase injuries and deaths of Officers and citizens
To increase complaints
To reduce injuries and deaths of Officers and citizens
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are some primary skills found in de-escalation programs?
Being passive, not observing cues, and being dishonest
Reacting emotionally, using aggressive language, and not listening
Ignoring nonverbal and verbal cues, and being dishonest
Controlling your emotions, choosing your words carefully, and active listening
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How would you handle an individual who is irate, acting irrational, and becoming aggressive?
By provoking the individual further
By reacting emotionally and becoming aggressive
By ignoring the individual and walking away
By using verbal de-escalation techniques and active listening
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can you become better at communication skills?
By practicing active listening and observing nonverbal cues
By avoiding communication altogether
By being dishonest and using aggressive language
By ignoring nonverbal cues and not actively listening
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What are two de-escalation programs that are used in LE development?
Management of Aggressive Behavior
None
Crisis Intervention Training
Verbal Judo
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which program was primarily developed for use in dealing with the mentally ill?
All
Verbal Judo
Crisis Intervention Training
Management of Aggressive Behavior
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